Last updated: September 22, 2026

This Privacy Policy explains how KALDOV (“we”, “us”) collects, uses and protects your personal information when you visit kaldov.com or buy from us.

1. Information we collect

  • Order information: name, shipping and billing address, email, phone number, vehicle make/model/year, and the items you buy.
  • Payment information: payments are processed by PayPal and its card-processing partners. We do not see or store your full card number.
  • Communications: messages you send us by email, WhatsApp or our contact form.
  • Device and usage data: IP address, browser type, pages viewed and referring site, collected through cookies and similar technologies.
  • Newsletter: your email address, only if you choose to subscribe.

2. How we use it

  • To process, ship and support your order, including returns and warranty claims;
  • To confirm vehicle fit and answer your questions;
  • To prevent fraud and keep the site secure;
  • To understand how the site is used and improve it;
  • To send marketing emails if you have subscribed — you can unsubscribe at any time using the link in every email.

3. Who we share it with

We share information only with service providers that help us run the store, such as our payment processor (PayPal), shipping carriers and fulfillment partners, website hosting, email delivery and analytics/advertising services (for example Google). They may use your information only to provide their services to us. We may also disclose information if required by law. We do not sell your personal information.

4. Cookies and advertising

We use cookies to keep your cart working, remember preferences, measure site traffic and, where applicable, measure the performance of our ads. You can block or delete cookies in your browser settings; some site features may not work without them.

5. Your rights

Depending on where you live (including California and other U.S. states with privacy laws), you may have the right to access, correct or delete your personal information, and to opt out of targeted advertising. To make a request, email support@kaldov.com. We will not discriminate against you for exercising your rights.

6. Data retention and security

We keep order records for as long as needed to provide support, handle warranty claims and meet legal and tax obligations. We use reasonable technical and organizational measures to protect your information, but no method of transmission over the internet is completely secure.

7. Children

Our site is not intended for children under 13, and we do not knowingly collect their information.

8. International processing

KALDOV is operated from China, and our service providers may process information in the United States and other countries.

9. Changes

We may update this policy from time to time. The “Last updated” date above shows when it last changed.

10. Contact

KALDOV · support@kaldov.com · +852 5515 9204
Registered office: RM 707, Fortress Tower, 250 King’s Road, North Point, Hong Kong
Warehouse / shipping origin: Room 302, No. 2 Xintangkeng South 1st Lane, Silian Community, Henggang Subdistrict, Longgang District, Shenzhen, Guangdong, China
Neither address accepts returns without prior approval — email us first and we will send the correct return address.